Thursday, January 2, 2020

Health And The Focal Organizational Behavior - 3293 Words

In this team paper, our group’s focal organization is Legacy Health and the focal Organizational Behavior topic is Feedback. This paper will cover not only how this organization handles feedback and our recommendations to improve upon our findings, yet will cover the importance of feedback in the healthcare industry. In an attempt to understand how feedback is used at Legacy, three interviews were conducted and each interviewee was asked roughly the same questions. The findings of this research and the interviews have given insight into good practices and practices that need improvement within the organization of Legacy Health. Before understanding how Legacy Health handles feedback, it is important to understand what feedback is and how it is important to the healthcare industry. Feedback, as defined by the textbook, is â€Å"the degree to which people learn how effective they are being at work† (Bauer, 2014). This definition may seem vague, yet within the concept of feedback, are multiple ways for people to learn of their work efficacy. In an organization, feedback can come in various forms, whether on a performance based approach, a three hundred and sixty degree approach, goal setting and feedback upon the goals, or a multitude of other forms. In any industry, it is important for people to understand the efficacy of their work, yet in the healthcare industry feedback becomes a crucial component in patient safety. In an article in the journal Advances in PatientShow MoreRelatedUngar, M. (2010). Families as navigators and negotiators: Facilitating1385 Words   |  6 Pagesinto consideration make resilience more or less likely to occur. This article expands on the foundational concepts of strengthening family resilience by Froma Walsh (1998) (2006). 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